Leadership Seminar
Customer Loyalty Customer Retention Customer Service Training

Why Attend A Disney Professional Development Program?

The Disney Institute's unique public seminars invite you to explore, behind the scenes, Disney's secret to success over the last 75 years. Facilitated by a vast network of Disney insiders, these world-class seminars impart best practices in Leadership, Management, Customer Service, and Customer Loyalty techniques currently used throughout the Walt Disney World® organization. These proven principles will provide you with hands-on, effective solutions that can easily be incorporated into your own organizations.


The Disney Keys Event held at the University of Denver was truly amazing. The speakers' ability to engage the audience allowed me to directly relate the material to my current job role.

Perry
2009 Denver CO


Disney Keys to Success made key points that allowed me to think not only how to improve my company, but improve myself as a future leader.

Kevin
2009 Memphis TN

Program Highlights:

  1. Experience the "Business behind the Magic" from one of the world's most recognized brands in your own business community.
  2. Learn proven Disney success strategies from veterans of the Walt Disney World® organization in Leadership, Management, Customer Service, and Customer Loyalty for your own organization
  3. Begin or build on your organization's approach to excellence at an affordable price. Disney's professional development programs have a proven track record for providing great results.

This was one of the best management seminars I have attended. I came away with several examples and action items that I am putting into place. I have recommended this seminar to my peers.

Mary
2009 Bloomington IL


What a wonderful seminar! I did not want it to end. Great information that was provided in an upbeat fashion.

Tom
2009 Phoenix AZ


Who Should Attend?

This program is ideal for any size business - from the Fortune 100 to mid-sized organizations to small businesses. Whether you're the newest member of an organization or a seasoned executive, part of the administration team, customer service, sales or management staff, you'll uncover tangible principles to immediately apply to your own organization. Some of the industries that have previously participated in Disney Institute programming include:

Hospitals/Healthcare Providers
Financial Institutions
Insurance Companies
Educational Institutions
Retail Outlets
Automotive Sales/Service Locations
Restaurants/Food-Service Companies
Real Estate Developers/Management Companies
Government Organizations/Military Personnel
Utilities/Technology Companies
Manufacturers

Great ideas that can be implemented immediately with any industry! A must workshop for management!

Michelle
2009 Tulsa OK

I have never attended a more significant seminar. I left with a world of new ideas, seeing things in a new light, understanding in a new way and feeling that I could accomplish great things, just one step at a time. Truly an uplifting experience with insights to be remembered for a lifetime. It has been my honor to attend and I thank you greatly.

Mary
2009 Pittsburgh PA


About the Disney Institute

The Disney Institute has trained tens of thousands of leaders from more than 35 countries and 40 industries through its professional development programs held at Walt Disney World® Resort in Lake Buena Vista, Florida. These compelling programs for groups reveal best practices and philosophies that have made Walt Disney
World
® a popular and effective benchmark for best business practices.

Highlighting the vision and ideals of Walt Disney, the Disney Institute is a recognized leader in experiential training, leadership development, benchmarking, and cultural change for business professionals across the globe.

To learn more about the Disney Institute, please visit their website at www.disneyinstitute.com.

Outstanding program full of important and relevant ideas. The value for the money is amazing: without question this is one of the best leadership training investments I have made in my career.

Patti
2009 Memphis TN


Definitely worth a day out of the office. I have told everyone on my team what an incredible experience it was, and that is only with a brief intro to the topics. Seriously considering sending my management team to a 3 1/2 day program at the Disney Institute.

Garry
2009 Tulsa OK